Once the items of your preference have been added to the Purchasing Exchange, the client must register their data so that they can make the payment, which can be done in the following modality.
- Payment by Credit / Debit Card
- Payment by Credit / Debit Card
The products offered on this platform are sold securely. To provide this guarantee to the client, the Company has an agreement with an external provider of online payment services, with extensive experience and presence in high growth markets.
The data provided by the customer will be shared with the provider for exclusive purposes of providing the service, which include the processing of payments and the validation of transactions through an anti-fraud system, in order to minimize the risk of identity theft. the cardholders.
When making the payment through this modality, the client authorizes the confidential treatment of the information by the provider. Personal data, credit card and purchase travel encrypted in the network, thus being protected.
The Company, on the other hand, is not responsible for the possible commissions that credit card operators may apply.
Before closing your purchase and having entered your personal and shipping information, the customer will enter the data of your credit card, in which the total amount provided by the Platform will be charged.
The confirmation of the Purchase Order will be carried out once the corresponding instance verifies that the payment was actually made. For this, the company has a virtual account, provided by the payment system provider, through which you can consult in real time, the status of transactions made by the customer.
With the confirmation list, we proceed to start the shipping process.
In case of any problem with the payment made, the customer can contact the company by email : firstname.lastname@example.org
In order for the shipment of the product to be carried out successfully, that is, in an appropriate and timely manner, the client must record the correct information when executing the Purchase Order.
The registration of erroneous or incomplete data that causes an improper processing will be the exclusive responsibility of the client. This could happen even in a cancellation of the order if the Company deems it appropriate.
The delivery period of the order is posted since the confirmation of the payment of the Purchase Order. The extension of this term will depend on:
• Delivery address.
• Delivery method
The LA PISKUCHA online store includes a form of delivery:
It implies different delivery times. The maximum time in working days that the order will take to arrive at this location is 07 business days.
The delivery period begins to run since the Company has validated the payment made through a credit / debit card.
We would appreciate to consider that all the orders are sent from the City of San Salvador, El Salvador, on holiday season (Easter, National Holidays Agust 1-5, Christmas, New Year) and campaigns (Black Friday, Cyber Days, Cyber Monday, Online Sale), the delivery may take 3 or 4 business days more than usual (7 business days), due to the saturation of orders.
* Orders placed after December 21 will be dispatched as of January 4. Please consider these guidelines before making your purchase.
The order must be received by a person of legal age, who will identify himself with his Full Name and Identity Document in physical form and sign the reception charge to prove the delivery conformity.
The Company will continuously monitor the orders dispatched, in order to ensure that they arrive at their destination within the agreed time. However, the delivery may not materialize for any of the following situations:
• The delivery address was not located because the registration in the Platform was carried out in an equivocal or incomplete manner.
• No residents were found in the shipping address at the time of delivery.
• Once informed of the inconvenience, the Company will contact the Client via email to make the rescheduling of the delivery date. The additional costs involved in this reprogramming will be borne by the client.
In case the client requires additional information about the delivery status of his order, he can contact the Company through email to tienda[at]lapiskucha.com
The items are sent from El Salvador for such reason please take into account the “working or working days” as well as the national holidays in El Salvador.